FAQs

1. What kind of events or trade shows do your inflatable structures work best for?

Our inflatable structures are versatile and can work for a variety of exhibition, event or trade show, including outdoor festivals, corporate events, product launches, and more. They are particularly effective for events that require a unique, eye-catching structure that can be quickly set up and taken down.

2. How long does it take to set up and take down the inflatable structures?

It depends on the size and complexity of the structure. Generally, smaller structures can be set up and taken down in a matter of minutes with one for two people, while larger structures may take several hours.

3. What materials are used in the construction of your inflatable structures?

We use high-quality materials such as PVC, nylon, and vinyl to construct our inflatable structures. These materials are durable, lightweight, and can withstand various weather conditions.

4. Can the inflatable structures be customized with branding or logos?

Yes, our inflatable structures can be fully customized with branding or logos. We offer full-colour printing services to ensure that your branding is visible and stands out at your event.

5. What is the weight and size of your inflatable structures when packed up for transportation?

Again, it depends on the size of the structure. However, we design our structures to be lightweight and easy to transport, and they can typically fit in a compact carrying bag.

6. Are there any specific requirements for setting up the inflatable structures, such as access to electricity or a specific type of surface?

Inflatable structures require access to electricity for inflating and deflating. The surface for setup should be level, free of sharp objects and debris, and have enough space for the structure’s dimensions.

7. What is the maximum capacity of the inflatable structures?

The maximum capacity of our inflatable structures varies depending on the size and type of structure. Our structures are designed to accommodate a range of event attendees, and we can work with you to determine the appropriate size and capacity for your event.

8. Are there any safety concerns to be aware of when using inflatable structures at events?

Safety is our top priority, and we take all necessary precautions to ensure the safety of our inflatable structures. It is important to follow our instructions for setup, use, and takedown to ensure that the structure is properly secured and safe for attendees.

9. What is the warranty for your inflatable structures?

We offer a one-year warranty on all of our inflatable structures. This warranty covers any defects in materials or workmanship and ensures that you can use our structures with confidence.

10. How much does it cost to rent or purchase your inflatable structures?

The cost of renting or purchasing our inflatable structures varies depending on the size, complexity, and customization of the structure. We offer competitive pricing and can work with you to determine the most cost-effective option for your event or trade show. Please contact us directly for a quote.

Delivery and shipping FAQs

1. Do you offer delivery of your inflatable structures overseas?

Yes, we offer international delivery of our inflatable structures. We work with reputable shipping carriers to ensure that your structure arrives safely and on time.

2. How long does delivery of the inflatable structures take?

Delivery times vary depending on the location of the event and the shipping method chosen. Typically, delivery times range from 3 to 10 business days. However, we recommend allowing extra time for international deliveries due to customs clearance.

3. How is the inflatable structure shipped?

Our inflatable structures are shipped in a compact carrying case, which can be easily transported and unpacked at the event site. For international deliveries, we work with reliable shipping carriers to ensure that your structure arrives safely and on time.

4. Can I track my delivery?

Yes, we provide tracking information for all deliveries. You can track the progress of your shipment online or by contacting our customer support team.

5. Are there any additional fees for international deliveries?

Yes, there may be additional fees associated with international deliveries, such as customs clearance fees or import taxes. These fees vary depending on the destination country and are the responsibility of the customer.

6. Can I request expedited shipping for my inflatable structure?

Yes, we offer expedited shipping options for customers who require their inflatable structure to arrive quickly. Additional fees may apply for expedited shipping, and we recommend contacting us directly to discuss your options.

7. What should I do if my inflatable structure is damaged during shipping?

If your inflatable structure is damaged during shipping, please contact us immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund as soon as possible.

8. What if I need to cancel my order after it has been shipped?

If you need to cancel your order after it has been shipped, please contact us immediately. Depending on the shipping carrier and the status of the shipment, it may be possible to redirect or return the shipment. However, additional fees may apply, and we recommend contacting us as soon as possible to discuss your options.